Beyond The HellDesk

I’m a semi-big fan of reading blogs, not a big fan of using them. I am satisfied by the functionality and ease of WordPress, though. This is also the first time I’ve had someone, besides myself, working on this site. It kind of puts me to shame because my writing abilities aren’t so goodly. If you haven’t already gone, go check out The Ladies Man blog… It’s farking hilarious!

On a side note, I’m glad training is almost done. It’s not that the class is boring, but 5 days of training is rough. I do take solace in the fact that I have access to my 2 computers, gives me something else to do when we get to a part of review.

Tags: General by StatiK
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Ok, so I have no idea why I used that title. Of course, having a raging sinus infection + 8 hours of in depth training will make a man go insane. Day 3 has come and gone and we finally learned something… SharePoint is a unique web app with a lot of depth to it. I was worried that my job security was in jeopardy because of this training… but after some of the questions and the depth of certain areas in the program I realize that I’m safe for now.

And I’m down…. God I had such a day… I had such a day!

Tags: Rants by StatiK
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I am spending the entire week in SharePoint training. This isn’t my favorite type of web app, but I know how to administer it… just part of my job.

Training isn’t always fun, especially when you attend at work instead of traveling to another place. I don’t feel good, sinus infection, and it’s mostly review for me… but it has given me time to work on this blog. It’s been a while since I’ve used a blog, we’ll see how this goes.

I prefer a standard junket rather than in-house training. What’s a junket you say?

Junket - A training/event you go to just to get away… it’s on the company’s time, so a company paid for vacation; just make sure you get a good location. Just grab a few of the free things; folder, CD’s and some pamphlets and then spend the rest of the time in the pub.

Tags: General by StatiK
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Life isn’t supposed to be easy, but in this kind of position where we’re supposed to know all, it always makes for a longer day when we have to deal with the “Know-It-All”… The person who intends on making life harder than it has to be, if only they would listen for once, would realize life isn’t as difficult.

I run across these people a lot. What really irks me is that I am paid to know the answers to your question, I go over the same answers on a daily basis; so when I give you an answer, do not dispute it with me. I understand that you may not get what I’m saying, but give me a moment and I’ll try to explain it so you can understand and not feel ignorant.

Sometimes I think people are so short because they’re afraid of feeling stupid. Don’t feel stupid. I am paid to know this. I’m not paid to understand other things; trust me, I’m ignorant in other areas and I ask questions too. I’m not here to make you feel stupid, I am here to help and educate.

Tags: Rants by StatiK
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This is just my corner of the helldesk. From here I’ll comment, complain, gripe and just generally give you a feel for what it’s like to work in a fully functional Helldesk.

Tags: General by StatiK
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